DVD Monster Frequently Asked Questions

Generally, you will receive the license code via email within one hour after the order is completed. If you have not received it in time or lost it, please contact support@vidmore.com. We will send you the license code immediately.

1. Open the register window.

2. Enter your email address and registration code.

3. Click “Activate” to finish the registration.

No. The program only supports for Windows, so you can use a license key of the Windows version. If the license key doesn’t work, you can contact our support team (support@vidmore.com.) within 7 days and exchange the license key.

1. Make sure you have installed the right product, and the right Windows or Mac version.

2. Copy the license code directly from the email and paste it in the program, to avoid typing errors. There’re no “o” or “l” in the license code.

3. Take a screenshot of the registration window and send it to our support team (support@vidmore.com) for further help.

Yes, but the license key needs to be reset. Contact our support team (support@vidmore.com) and send us your order information (order number, license key). Then we’ll help you reset the key.

Yes, this DVD Monster supports the latest DVD. You can rip DVD discs (DVD-R/RW, DVD+R/RW), DVD folder, and DVD ISO file.

Yes, you can rip DVD file to MP4, MOV, AVI, WMV, etc. with audio tracks like Dolby Digital AC3 5.1.

Yes, Vidmore DVD Monster allows you to rip DVD to any video/audio formats, as to playback on any digital devices like iPhone, iPad, iPod, Samsung, LG, HTC, etc.

1. Make sure that the DVD file you are loading is not damaged.

2. Make sure that the DVD drive is can be recognized by the computer.

3. Update the DVD drive on your computer. You can right click My Computer on the desktop. Then, select Manage > Device Manager > DVD/CD-ROM drives. Find the DVD drive and right click to update.

4. Contact our support team (support@vidmore.com)for further help. Send us the original file if possible.

Yes, Vidmore DVD Monster supports ripping DVD to audio files like MP3, AAC, AC3, WMA, WAV, AIFF, FLAC, MKA, OGG, etc.

Yes, Vidmore DVD Monster supports renaming the output video. Click “Rename” and type the proper file name.

Click “Edit” > “Effect & Filter” to set special effect and filters. Choose the filter and adjust contrast, saturation, brightness and hue.

Choose the right resolution, and click “Edit” > “Crop”. Then, choose the crop area ration, and select the want part.

Add a subtitle: Click “Edit” and choose “Subtitle” to add a subtitle to your video. Subtitles in srt, ass, ssa formats are supported.

Add watermark: Click “Edit” and choose “Watermark” to add text or image to your video.

For different output demands, we provide Lossless Ripper, Custom Format Ripper, BD/DVD Folder Ripper, and ISO File Ripper. You can select the Lossless Ripper if you want to rip DVD file without any quality loss.

1. Make sure there is no dusk on your DVD disc.

2. Make sure the graphics card has the latest driver update.

3. Errors may lay down on the disc, you may need to replace a new one.

4. Contact our support team (mailto:support@vidmore.com) for further help. Send us the original file if possible.

Vidmore DVD Monster support ripping DVD to video or audio files, as to play on popular game devices, Xbox One X, Xbox One S, Xbox One, PS4, PS3, PSP, Wii, etc.

You can download the latest version of Vidmore DVD Monster on the product page. If you have installed Vidmore DVD Monster on your computer, you can go to “Menu” > “Check Update” to get the latest update.